Pierre-Paul, partner at Grav-ITI, shares a case he experienced himself with his team—and that you probably experience in your day-to-day. The impact of message overload and communication channels on your work. (M365 CHANNELS) He also explains how a better structure improved collaboration within his team and helped him become a better leader.
And if you want to keep the momentum going, our next video covers another common issue leaders face: file management.
This situation Pierre-Paul experienced, you have probably experienced it too. Missing important information because you did not see it go by in your emails. Or spending the whole day chasing information instead of actually moving things forward.
The problem is not your tools like Microsoft Teams or Outlook. The problem is that no one has decided which tool is used for what. So everyone does it their own way. Some use only Outlook because that is what they know. Information that should be visible to everyone, like meeting notes, becomes private. And when things go off the rails, you realize the information was there from the start. Somewhere in an email thread you never saw.
Over time, your team starts to doubt what they receive. Is it the right version? Was that decision confirmed? They spend more time checking than moving forward. And without meaning to, you become the only reliable point of reference on your team. The day you are not available, team collaboration stops.
Do you recognize yourself in this situation? Our article Why is our team communication ineffective despite Teams and Outlook? explains why this misalignment sets in and shows you how a clear framework—defined by you—can transform how your team collaborates.
